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Terms of Service

Last updated: 7/23/2025

1. Acceptance of Terms

By accessing and using AgencyPilot Call Quality Analytics, you accept and agree to be bound by the terms and provision of this agreement.

2. Use License

Permission is granted to temporarily use AgencyPilot for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title.

3. Privacy Policy

Your use of our platform is also governed by our Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

4. PII Redaction Services

Our platform provides PII (Personally Identifiable Information) redaction services for audio recordings. While we strive for accuracy, we cannot guarantee 100% detection and redaction of all PII. Users remain responsible for verifying the completeness of redaction.

5. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Disclaimer

The information on AgencyPilot is provided on an "as is" basis. To the fullest extent permitted by law, this Company excludes all representations and warranties relating to this platform and its contents.

7. Contact Information

If you have any questions about these Terms, please contact us at support@eqho.com.